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Reach Out and Connect: Reopening for Business: Close Contact Businesses



July 2020


1:00 pm


2:00 pm

Business Dev

With new sectors of the economy permitted to reopen from 4th July 2020 the next Reach Out and Connect zoom get-together will look at the practical steps businesses need to take to be working safely in order to building consumer confidence.

With 38% of the public not feeling confident about their health and safety when returning to the shops (according to a 'Which?' survey of 2,002 UK adults carried out at the start of June) giving your customers confidence to return is key to successful 'Reopening for Business'.

Come along and hear from Merton Council's Regulatory Services Partnership on the steps you need to be taking:

This webinar is primarily, but not exclusively, aimed at "Close Contact"* businesses.

We will be covering:

• What does 1m+ mean in practice?

• Group limits, overall customer limits and business liability

• Maintaining customer records

• Enforcement policy regarding the rules

• Reducing risk when working in confined spaces

• Communal facilities

• Playing music or broadcasts

• Advance information and payments

• Signage and communications

Close contact services include:

hairdressing, barbershops, beauty and nail bars, makeup, tattoo and spray tanning studios


sports and massage therapy

well being and holistic locations

dress fitters, tailors, fashion designers


This meeting will be held via Zoom.

Working with the
London Borough of Merton

Thanks to the University of Roehampton for supporting our Reach Out and Connect events

Event Protocols

The actual meeting will start a promptly.  Please login five minutes before to give you an opportunity to familiarise yourself with Zoom controls. Below are some Housekeeping tips.  (Please make sure you send Zoom link to your personal email accounts if company intranets do not support Zoom meetings.) (It may also help you to print off these details).

• Zoom is a great platform but it is a new technology for most of us. Please familiarise yourself with the functions and please do not be shy to use the Video facility.

• If you login early and do not want to chat you can Un-Mute yourself and Close your Video function until the meeting starts. These are the buttons on the bottom left of the Zoom screen.

• When the meeting starts and all but the speaker’s microphones will be muted. During this time we suggest you go to Speaker View, This is a button at the top right-hand side of the Zoom screen. Please note: most people do not realise that the ‘Gallery View’ and ‘Speaker View’ buttons are Go To Page, destinations. (They are not the title of the page you are on.)

• Please use the Chat function, on the right hand side of your screen, to ask questions as they arise during the speaker’s talks – these will be answered at the Q&A session by the panel of Speakers.

• During the Q&A session, if you want to ask a question live and Un-Muted to the panel. Click on the 'Raise Hand' button and we will try and get to everyone. You can submit questions prior to the event via email to info@mertonchamber.co.uk .

• We will be taking a Poll during the meeting to see where businesses need more information.

• We will record the event and will also send out details of any information provided by the Speakers after the event.

• Please be civil during the event. These are unprecedented times and there is a huge willingness to help by everyone but we know your pain and how frustrating it can be to wait for others to provide solutions.

Event Tickets

FREE Ticket



If you are unsure about your membership status, please contact us on 020 8944 5501 or via email info@mertonchamber.co.uk

Event Details


July 2020


1:00 pm
2:00 pm


Business Dev


Online via Zoom video conference


Merton Chamber and Merton Council


020 8944 5501



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